Protecting the privacy of our visitors and members is paramount to us. Our standards with respect to online privacy and security and the protection of visitor and members interests are in accordance with the guidelines established by the Health on the Net (Geneva) Code of Conduct guidelines, TRUSTe, and the Federal Trade Commission.

Our policies are clear and easily accessible on the site. In addition we have established practices and procedures to ensure that our policies are effectively implemented. These practices include training of staff, separation of duties, storage of data, password controls and oversight by our Director of Technology.

FreeWorldImports has very strict policies and procedures designed to protect the privacy of our subscribers and visitors. We will never share your personal information with any external organization without your consent. We do not sell any personal information about our visitors, including email addresses. Any personal information you do wish to provide is protected internally. All personnel with access to personal information are aware of our policies. Any breach of policy would result in immediate dismissal.

We use aggregated information to determine trends and visitor needs. Some aggregated information is analyzed and used as input to improve our service to subscribers as market research; however, no personal information is divulged. Commerce partners who are privy to personal information (such as the product purchased and the name and address of the purchaser) have also been screened to ensure they have appropriate policies in place. It is important to note that when you click on a link that takes you off our site, this Privacy Statement no longer applies.

Some of the information requested is of a personal nature but there is certainly no obligation to answer every question. In particular, submission of your email address is entirely optional. If you do opt to include your email address, it is used only for the purpose of adding you to our newsletter mailing list and is not linked to the survey. We use the information gathered to help improve our understanding of your needs and preferences in order to provide you with the best possible service.

FreeWorldImports will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using FreeWorldImports services except as required to ensure proper operation of services or as otherwise authorized by law. Financial transactions are conducted using Secure Socket Service which encrypts the transaction.

Financial information are stored offline, so visitors must re-input their financial information each time they shop. You are automatically moved into a secure server environment when you click on Submit a Bid or Shopping Cart. (Please note that if you do not have the browser versions indicated above, you are not able to shop in our online store due to their technical limitations.)

The same security practices apply to shipping and any other personal information you provide as part of the shopping experience. Shipping and billing details are stored on a secure server online to allow recall of shipping and billing information. Information collected is necessary for us to process your order.. You should be aware that FreeWorldImports might contact you by regular mail, phone or email for the following reasons: To notify you of special offers. To send you newsletters or product catalogues To clarify billing or shipping information To follow up on order processing in general to improve service and customer/member satisfaction.

Use of Cookies

A cookie is a very tiny piece of text we're asking permission to place on your computer's hard drive. If you accept a cookie, then your browser adds the text in a small file. The purpose of the file is to let us know when you visit this text, by itself, merely tells us that a previous visitor has returned; it doesn't tell us anything else (who you are, your email address, or anything personal). They are similar to the stamp placed on the back of a child's hand when visiting a fair or carnival they merely indicate that you have visited before.

Cookies help us evaluate your use of our site, such as what kind of information you want to see and what kind you will never read. Cookie technology allows Web sites to ask for your registration and preference questions only once. The next time you return to the Web site you will not necessarily need to "sign in" again.

Remember that cookies are "non-executable" pieces of code; that is, they are incapable of doing anything to your hard drive. Cookies are easy to delete from your hard drive; talk to your systems administrator or your Internet provider for detailed instructions.

If you would like to know more about cookies we encourage you to read the Techopedia document regarding cookie technology available at:

We will use two types of cookies:
  1. Session cookies these expire when you close your browser and leave your computer.
  2. Persistent cookies these are stored long term on your computer and are used to make sure your preferences are remembered.

We use cookies to make it easier to use and to support the provision of information and functionality to you. Cookies also provide us with information about how our website are used so we can keep them as up to date, relevant and error free as possible.

By using our website, you agree to our using cookies. Certain cookies may be set the moment you visit any Website. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, preventing cookies is likely to impact the functionality or performance of our website, or prevent you from using certain services provided through them.

If you prevent cookies, we cannot guarantee access to the services provided through our website or be sure how our website will perform during your visit.

Preventing cookies will also affect our ability to update our website to cater to your user preferences and improve its performance. Most internet browsers are initially set up to automatically accept cookies.

You can change the settings to block cookies or to alert you when cookies are being sent to your device. If you use different devices to view and access the Site (e.g. your computer, smartphone, tablet etc) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
   1. Disable Cookies in Internet Explorer Click here
   2. Disable Cookies in Chrome Click here
   3. Disable Cookies in Safari Click here
   4. Disable Cookies in FireFox Click here
   5. Disable Cookies in Safari IOS Click here
   6. Disable Cookies in Google Android Click here

Click here for more information on Cookies and how to manage them.

How Can I Contact You About My Personal Information?

If you believe that your personal information has been improperly released by us to a third party or if you have questions about how we collect, store, use, or destroy your personal information, or how to exercise your rights in relation to your personal information you may contact us at the email address, telephone number, or mailing address listed below. When contacting us about your personal information, please do not include your account password, credit card number, date of birth, driver license number, or social security number in any email to us.You can always change personal information such as your address, email address, or phone number through the Profiles section of My Account on this website. Payment related information can be changed when you bid in a sales event.

Information Sharing

FreeWorldImports will not disclose to any third party any form of customer/member identifiable information without the consent of the customer/member (except as required by subpoena, search warrant or other legal process or in the case where failure to disclose information will lead to imminent harm to the customer/member or others). This includes information derived from registration, subscription, and use of the FreeWorldImports service.